Data / AI / Operations

Adrian Charpentier

Data & Insights Business Partner | Agentic Workflows & AI Automation

Leading data, AI and automation initiatives to transform business processes and enable scalable, decision-driven operations across commercial functions.

Portrait of Adrian Charpentier Portrait of Adrian Charpentier

01 / Experience

Selected experience

  1. Takeda

    Data & Insights Business Partner | Agentic Workflows & AI Automation (STA)

    Aug 2024 - Present

    Madrid, Community of Madrid, Spain

    Leading data, AI and automation initiatives to transform business processes and enable scalable, decision-driven operations across commercial functions.

    • Developed impactful Power BI dashboards to enhance decision-making, achieving strong stakeholder adoption across the organization.
    • Designed and deployed a Power Apps solution to streamline data capture and improve strategic planning efficiency.
    • Built advanced Python-based analytics tools, including forecasting models and AI-driven approaches to support market strategy.
    View more

    In parallel, contributing to a Short-Term Assignment focused on intelligent automation and AI-driven workflows, leveraging Microsoft Power Platform and generative AI to redesign how work is executed.

    • Designed and implemented AI-powered workflow automation solutions, including customer service email triage and classification using AI agents, customer service RAG for internal processes, and automated HCP contract generation for events.
    • Developed end-to-end solutions integrating Power Automate, Copilot Studio, Dataverse and Power Apps.
    • Established monitoring and performance frameworks including KPIs, audit logs and dashboards to track adoption, performance and business impact.
    • Acted as a bridge between business stakeholders and technical capabilities, translating business needs into scalable data, AI and automation solutions.
    • Focused on evolving from traditional reporting towards AI-enabled, automated and scalable operating models.
  2. Takeda

    Project Lead - Process Excellence Team in Business Operations Unit

    Jun 2023 - Apr 2024

    Madrid, Spain

    • Implemented software improvements and a Power BI dashboard to streamline commercial offers creation, increasing satisfaction from 2.97 to 4.07.
    • Led project management efforts to integrate commercial contracts software with SAP, aiming to improve operational efficiency.
    • Diminished non-value added work by 20% through process enhancements.
  3. OceanoCripto

    Founder and Content Creator

    Jun 2021 - Jul 2022

    Spain & LATAM

    • Developed a web page for selling online courses.
    • Trained 100+ students.
    • Generated over €10,000 in sales during the first year.
    View more
    • Designed marketing strategy via social media with an audience of 6,000+ people.
  4. Bentley Motors

    Manufacturing Feasibility Engineer - Launch Quality Centre / BIW Team

    Aug 2018 - Oct 2020

    Crewe, United Kingdom

    • Managed a cross-functional team between Bentley, Porsche and Volkswagen to solve parts quality issues.
    • Improved quality target by 30%.
    • Reduced delay of quality milestones by 50% in two projects.
    View more
    • Developed a strategy plan to trigger outsourcing of parts from a group supplier to an external supplier.
    • Implemented problem-solving activities across product launches.
    • Resolved more than 30 complex issues before start of production milestone.
  5. Bentley Motors

    Development Programme - Launch Quality Center / PilotHalle

    Jun 2018 - Aug 2018

    Crewe, United Kingdom

    • Created a problem-solving methodology guideline to solve assembly quality issues.
    • Proved the methodology in 10+ complex issues before implementation.
    • Achieved standardization of process and more effective communication.
    View more
    • Shared lessons learned to influence future project design.
    • Benchmarked competitor bonnet brackets and improved stiffness of bonnet assembly brackets by 40%.
  6. BMW UK Manufacturing

    Process Planning Engineer

    Jul 2015 - Jul 2016

    Oxford, United Kingdom

    • Resolved continuing medical sick leave due to back problems in a harness assembly station.
    • Redesigned a material handling device to make it more user-friendly for operators.
    • Decreased medical leave by 100% in the working station.
    View more
    • Conducted problem-solving analysis in powertrain marriage station causing 20-60 minutes of assembly line stop per week.
    • Identified root cause, defined maintenance action plan and reduced line stops by 90%.
  7. Ford Motor Company

    MSc Thesis Project - Clutch Thermal Modeling

    Feb 2015 - Sep 2015

    Remote

    • Established a clutch system model capable of predicting operating temperatures in ABAQUS.
    • Predicted clutch temperatures, stresses and deflections using Finite Element Analysis.
    • Created methodologies for extracting heat dissipation coefficients.
    View more
    • Validated the processes and procedures developed.

02 / Projects

Selected initiatives

Applied AI, automation and analytics initiatives.

BEFORE AI / SYSTEMS / OPERATIONS

Complex Systems Foundation

Engineering foundation

Before building AI-powered workflows and data products, Adrian worked on complex engineering, manufacturing feasibility and launch-quality problems across selected premium automotive program contexts.

This background shaped a systems-thinking approach to process improvement, cross-functional problem solving and operational execution.

MINI Cooper S vehicle profile
01

Build & Launch Quality

MINI Cooper S

  • Launch quality and issue resolution
  • Process and supplier validation
  • Cross-functional problem solving
Bentley Flying Spur vehicle profile
02

Manufacturing Feasibility

Bentley Flying Spur

  • Manufacturing feasibility and launch readiness
  • Process capability and risk assessment
  • Quality gate improvements
Jaguar XE vehicle profile
03

Launch & Process Reliability

Jaguar XE

  • Launch readiness and process reliability
  • Root cause analysis and containment
  • Quality improvement and variation reduction
Renault Megane vehicle profile
04

Process & Quality

Renault Megane

  • Process optimization and standardization
  • Quality monitoring and issue resolution
  • Continuous improvement mindset
Bentley Bentayga vehicle profile
05

Launch & Complex Systems

Bentley Bentayga

  • Complex systems integration
  • Launch validation and performance tracking
  • Cross-functional problem solving at scale
Bentley Continental GT vehicle profile
06

Luxury Complexity

Bentley Continental GT

  • Luxury quality and refinement
  • Advanced validation and durability thinking
  • Cross-functional launch excellence

03 / Capabilities

Working toolkit

Data & Analytics

  • Power BI
  • DAX
  • Power Query
  • Python
  • Forecasting
  • Market analytics
  • KPI frameworks
  • Dashboarding

AI & Automation

  • AI agents
  • Agentic workflows
  • Generative AI
  • Copilot Studio
  • RAG
  • Workflow automation
  • Business process automation

Microsoft Power Platform

  • Power Automate
  • Power Apps
  • Dataverse
  • SharePoint
  • Custom connectors

Business & Pharma

  • Commercial operations
  • Pharma business processes
  • Strategic planning
  • Stakeholder management
  • Process excellence
  • SAP integration

Engineering & Product

  • Project management
  • Root cause analysis
  • 8D methodology
  • Manufacturing feasibility
  • FEA
  • Systems thinking

04 / Credentials

Education and certifications

Education

  • Master of Business Administration - MBA

    IESE Business School

    Aug 2022 - May 2024

  • Master of Science - MSc, Automotive Engineering

    Cranfield University

    2014 - 2015

  • Bachelor's Degree, Mechanical Engineering

    University of Navarra

    2009 - 2013

Certifications

  • Six Sigma: Black Belt

    Project Management Institute

    May 2024

  • Python Data Analysis for Healthcare

    LinkedIn

    May 2024

05 / Contact

Discuss data, AI and automation work